Below is some information about what help there is out there and what you can do if you encounter someone who needs emergency accommodation:

Because the temperature has now dropped below zero degrees for three nights running, Norwich City Council has activated SWEP (‘Severe Weather Emergency Protocol’). This provides extra emergency support and accommodation, in addition to the continual work done by the Council. You can read more about SWEP here: https://www.norwich.gov.uk/…/support_for_rough_sleepers/5

To let Norwich City Council know about a rough sleeper, use StreetLink: https://www.streetlink.org.uk/ – this will alert the right team and ensure support is offered to the individual concerned.

Additionally, the ARC (on Pottergate) is open between 9 am and 6am, and the King’s Centre from 1pm to 4pm, to provide a warm place for known rough sleepers during the day. You can find out more about these and other services on Pathway’s website: https://www.pathwaysnorwich.org.uk/services