As part of my latest article for Write You, I discuss how dependence on pre-payment meters mean many struggle to keep their house warm over winter. I use the case study of Isaballa and Robin Carlos, who have a young daughter.
I met Isabella and Robin when they were living in their housing association home in Islington. Isabella is a full-time mum and also a carer for Robin who has recently been diagnosed with a degenerative eye condition. No longer able to work, in the time it took for his disability benefits to be approved, the family slipped into more than £500 worth of debt with EDF Energy.
Forced onto an expensive pre-payment meter, EDF now deduct part of that debt every-time they put money on the meter, making their fuel poverty even more acute. With no effective wall insulation, their home, including their daughter’s room, is now cold and festooned with damp.
Read the full article here.